Osan City Implements 'One Company-One Civil Servant' Pairing System to Resolve Citizen Complaints

Osan City held a partnership agreement ceremony for the "One Company-One Civil Servant" pairing system on the 27th at the Osan Wedding Hall.

The event was attended by approximately 100 people, including 45 civil servants from Osan City and representatives from 44 companies including Gyeongseong Co., Ltd. The proceedings included the exchange of partnership agreements between companies and civil servants, followed by lunch.

Through this partnership agreement, the paired civil servants will regularly visit companies and listen to their difficulties and suggestions through on-site experiences. The city will establish a dedicated window for handling business complaints in the Local Economy Division and build a monitoring system to actively resolve corporate complaints.

Osan Mayor Lee Gi-ha stated, "Taking this partnership ceremony between local companies and Osan City civil servants as an opportunity, we will do our best to resolve business difficulties," and added, "The city will complete the construction of the 360,000-pyeong Gasan Industrial Complex ahead of schedule, and will additionally develop 340,000 pyeong to create a total of 700,000-pyeong industrial complex, maximizing the supply of cutting-edge production facilities and employment creation effects."

Additionally, Mayor Lee urged "active participation and continued cooperation so that the 'One Company-One Civil Servant' pairing policy can achieve successful results."