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Icheon City, Gyeonggi Province First! Multilingual Non-Tax Revenue Delinquent Payment Notice Sent without Language Barriers

Realizing Customer-Oriented Tax Administration and Promoting Multicultural Inclusion PoliciesComprehensive Implementation of Three-Language Delinquent Notice Guidance Service for Foreigners
Icheon City Hall exterior. (Photo=Icheon City)
Icheon City Hall exterior. (Photo=Icheon City)

[Suwon Ilbo=Reporter Eom In-yong] Icheon City announced on the 6th that as part of its efforts to realize customized tax administration and promote multicultural inclusion policies, it is sending multilingual (English, Chinese, and Vietnamese) non-tax revenue delinquent payment notices to foreigners—the first such initiative in Gyeonggi Province—and is taking steps to eliminate blind spots in tax administration caused by language barriers.

The recipients of this notice are 1,207 foreign delinquent taxpayers in Icheon City, with a total delinquency amount of approximately 830 million won.

Previously, foreign delinquents often failed to accurately understand the content of delinquency and payment methods due to notices being written only in Korean, leading to prolonged and chronic delinquency.

In response, the city implemented a multilingual delinquency notice guidance service to enhance accessibility to foreign tax administration services and encourage voluntary payment.

The non-tax revenue delinquent payment notices being sent include easy-to-understand multilingual guidance text and QR codes for foreigners. The QR codes provide clear explanations of payment methods and related information in eight languages.

This is expected to reduce misunderstandings about delinquency facts and prevent unnecessary prolongation of delinquency.

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